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- <strong>Payment methods</strong> I accept payments in-person through cash or
  checks made out to Amy Carpenter or through PayPal. If you select to pay
  through PayPal, there is an additional $1.50 processing fee per transaction.
- <strong>Travel policy</strong> I travel to locations throughout the Hampton
  Roads area, including Suffolk, Chesapeake, Norfolk, Virginia Beach, Isle of
  Wight, Newport News, Yorktown, and Williamsburg. If you live outside of these
  areas but are only interested in in-person appointments, please contact me to
  make arrangements.
- <strong>Remote sessions</strong> Remote sessions are conducted from my home
  in Suffolk. I generally use <a href="https://zoom.us/">Zoom</a>, which
  requires students to download a free client on their computer or a free app
  on their phone or tablet. I am happy to accommodate if you prefer a different
  service.
- <strong>Cancellation policy</strong> Appointments can be cancelled up to 24
  hours before the start of the appointment free of charge. Appointments
  cancelled within the 24-hour window and not rescheduled in the near future
  will incur a late cancellation fee of $20.  Appointments for which no notice
  of cancellation is given will be charged full price. All cancellation fees
  will be waived for cancellations caused by emergencies.