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+<?php include('../header.php'); ?>
+<section class="banner">
+	<h1>Policies &amp; Procedures</h1>
+</section>
+<section class="quiet">
+	<p>
+	<h2>Payment Methods</h2>
+	I accept payments through PayPal (amy@carpentertutoring.com), Zelle
+	(amy@carpentertutoring.com), and Venmo (@AmyCTutoring). If you select to pay
+	through <b>PayPal</b>, there is an additional <b>$1.50 processing fee</b>
+	per transaction. I also accept cash and checks made out to Amy Carpenter.
+	Please <a href="/#contact">contact me</a> for a mailing address if you are a
+	remote client and would like to pay by check.
+	</p>
+
+	<p>
+	<h2>Travel policy</h2>
+	Update due to COVID-19 -- To keep all parties involved as safe as
+	possible during this pandemic, I have shifted to remote-only tutoring
+	for the foreseeable future.
+	</p>
+
+	<p>
+	<h2>Remote sessions</h2>
+	Remote sessions are conducted from my home in Suffolk. I generally use
+	<a href="https://zoom.us">Zoom</a>, which requires students to
+	download a free client on their computer or a free app on their phone
+	or tablet. I am happy to accommodate if you prefer a different
+	service.
+	</p>
+
+	<p>
+	<h2>Cancellation policy</h2>
+	Sessions cancelled within 72 hours of their start time will incur a
+	$20 late cancellation fee.
+	</p>
+
+	<p>
+	<h2>No-Show policy</h2>
+	Sessions which a student does not attend with no notice of
+	cancellation will be charged the full session price.
+	</p>
+
+	<p>
+	<h2>Session Duration policy</h2>
+	Sessions are purchased in half-hour increments, and the shortest
+	appointment duration is 60 minutes. Families are responsible for the
+	amount of time they book and will be charged based on that amount,
+	regardless of the length of the actual appointment. If a student is
+	late to their appointment, we will work to the end of their scheduled
+	time, but no later.
+	</p>
+</section>
+<section></section>
+<?php include('../footer.php'); ?>