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-- <strong>Payment methods</strong> I accept payments in-person through cash or checks made out to Amy Carpenter or through PayPal. If you select to pay through PayPal, there is an additional $1.50 processing fee per transaction.
-- <strong>Travel policy</strong> I travel to locations throughout the Hampton Roads area, including: Suffolk, Chesapeake, Norfolk, Virginia Beach, Isle of Wight, Newport News, Yorktown, and Williamsburg. If you live outside of these areas but are only interested in in-person appointments, please contact me to make arrangements.
-- <strong>Remote sessions</strong> Remote sessions are conducted from my home in Suffolk. I generally use <a href="https://zoom.us/">Zoom</a>, which requires students to download a free client on their computer or a free app on their phone or tablet. I am happy to accommodate if you prefer a different service.
-- <strong>Cancellation policy</strong> Appointments can be cancelled up to 24 hours before the start of the appointment free of charge. Appointments cancelled within the 24-hour window and not rescheduled in the near future will incur a late cancellation fee of $20. Appointments for which no notice of cancellation is given will be charged full price. All cancellation fees will be waived for cancellations caused by emergencies.
+- <strong>Payment methods</strong> I accept payments in-person through cash or
+ checks made out to Amy Carpenter or through PayPal. If you select to pay
+ through PayPal, there is an additional $1.50 processing fee per transaction.
+- <strong>Travel policy</strong> I travel to locations throughout the Hampton
+ Roads area, including Suffolk, Chesapeake, Norfolk, Virginia Beach, Isle of
+ Wight, Newport News, Yorktown, and Williamsburg. If you live outside of these
+ areas but are only interested in in-person appointments, please contact me to
+ make arrangements.
+- <strong>Remote sessions</strong> Remote sessions are conducted from my home
+ in Suffolk. I generally use <a href="https://zoom.us/">Zoom</a>, which
+ requires students to download a free client on their computer or a free app
+ on their phone or tablet. I am happy to accommodate if you prefer a different
+ service.
+- <strong>Cancellation policy</strong> Appointments can be cancelled up to 24
+ hours before the start of the appointment free of charge. Appointments
+ cancelled within the 24-hour window and not rescheduled in the near future
+ will incur a late cancellation fee of $20. Appointments for which no notice
+ of cancellation is given will be charged full price. All cancellation fees
+ will be waived for cancellations caused by emergencies.