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Diffstat (limited to 'policies')
-rw-r--r-- | policies/index.php | 28 |
1 files changed, 14 insertions, 14 deletions
diff --git a/policies/index.php b/policies/index.php index 631f9f3..5a64619 100644 --- a/policies/index.php +++ b/policies/index.php @@ -5,44 +5,44 @@ <section class="quiet"> <p> <h2>Payment Methods</h2> - I accept payments through Zelle (amy@carpentertutoring.com), Venmo - (@AmyCTutoring), and PayPal (amy@carpentertutoring.com). I also accept cash and - checks made out to Amy Carpenter. Please <a href="/#contact">contact me</a> for + We accept payments through Zelle (amy@carpentertutoring.com), Venmo + (@AmyCTutoring), and PayPal (amy@carpentertutoring.com). We also accept + checks made out to Carpenter Tutoring, LLC. Please <a href="/#contact">contact Amy</a> for a mailing address if you would like to pay by check. </p> <p> - <h2>Travel policy</h2> - Due to high appointment volumes, I am only able to travel to students in the Harbour View area of Suffolk, VA. + <h2>Travel</h2> + Due to high appointment volumes, Amy is only able to travel to students in the Harbour View area of Suffolk, VA. </p> + <p>Please contact other tutors directly to discuss their locations and in-person policies.</p> + <p> <h2>Remote sessions</h2> - Remote sessions are conducted from my home in Suffolk. I generally use - <a target="_blank" href="https://zoom.us">Zoom</a>, which requires students to - download a free client on their computer or a free app on their phone - or tablet. I am happy to accommodate if you prefer a different - service. + Remote sessions are typically conducted from tutors' homes. We use online video conferencing software such as + <a target="_blank" href="https://zoom.us">Zoom</a> and <a target="_blank" href="https://meet.google.com">Google Meet</a>. + Your tutor will inform you of their preferred meeting method and provide initial meeting instructions and support. </p> <p> - <h2>Cancellation policy</h2> + <h2>Late Cancellations</h2> Sessions cancelled within 72 hours of their start time will incur a late cancellation fee equal to 40% of the cancelled session price. </p> <p> - <h2>No-Show policy</h2> + <h2>No-Shows</h2> Sessions which a student does not attend with no notice of cancellation will be charged the full session price. </p> <p> - <h2>Session Duration policy</h2> + <h2>Session Duration</h2> Sessions are purchased in half-hour increments, and the shortest appointment duration is 60 minutes. Families are responsible for the amount of time they book and will be charged based on that amount. - Students who provide no advance notice of a need to end their meeting early will still be responsible for the full session price. If a student is + Students who provide no advance notice of a need to end their meeting early will still be responsible for the full session price. If a student is late to their appointment, we will work to the end of their scheduled time, but no later. </p> |