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+<?php include('../header.php'); ?>
+<section class="banner">
+ <h1>Policies &amp; Procedures</h1>
+</section>
+<section class="quiet">
+ <p>
+ <h2>Payment Methods</h2>
+ I accept payments through PayPal (amy@carpentertutoring.com), Zelle
+ (amy@carpentertutoring.com), and Venmo (@AmyCTutoring). If you select to pay
+ through <b>PayPal</b>, there is an additional <b>$1.50 processing fee</b>
+ per transaction. I also accept cash and checks made out to Amy Carpenter.
+ Please <a href="/#contact">contact me</a> for a mailing address if you are a
+ remote client and would like to pay by check.
+ </p>
+
+ <p>
+ <h2>Travel policy</h2>
+ Update due to COVID-19 -- To keep all parties involved as safe as
+ possible during this pandemic, I have shifted to remote-only tutoring
+ for the foreseeable future.
+ </p>
+
+ <p>
+ <h2>Remote sessions</h2>
+ Remote sessions are conducted from my home in Suffolk. I generally use
+ <a href="https://zoom.us">Zoom</a>, which requires students to
+ download a free client on their computer or a free app on their phone
+ or tablet. I am happy to accommodate if you prefer a different
+ service.
+ </p>
+
+ <p>
+ <h2>Cancellation policy</h2>
+ Sessions cancelled within 72 hours of their start time will incur a
+ $20 late cancellation fee.
+ </p>
+
+ <p>
+ <h2>No-Show policy</h2>
+ Sessions which a student does not attend with no notice of
+ cancellation will be charged the full session price.
+ </p>
+
+ <p>
+ <h2>Session Duration policy</h2>
+ Sessions are purchased in half-hour increments, and the shortest
+ appointment duration is 60 minutes. Families are responsible for the
+ amount of time they book and will be charged based on that amount,
+ regardless of the length of the actual appointment. If a student is
+ late to their appointment, we will work to the end of their scheduled
+ time, but no later.
+ </p>
+</section>
+<section></section>
+<?php include('../footer.php'); ?>