Payment Methods
I accept payments through Zelle (amy@carpentertutoring.com), Venmo
(@AmyCTutoring), and PayPal (amy@carpentertutoring.com). I also accept cash and
checks made out to Amy Carpenter. Please contact me for
a mailing address if you would like to pay by check.
Travel policy
Due to high appointment volumes, I am only able to travel to students in the Harbour View area of Suffolk, VA.
Remote sessions
Remote sessions are conducted from my home in Suffolk. I generally use
Zoom, which requires students to
download a free client on their computer or a free app on their phone
or tablet. I am happy to accommodate if you prefer a different
service.
Cancellation policy
Sessions cancelled within 72 hours of their start time will incur a late
cancellation fee equal to 40% of the cancelled session price.
No-Show policy
Sessions which a student does not attend with no notice of
cancellation will be charged the full session price.
Session Duration policy
Sessions are purchased in half-hour increments, and the shortest
appointment duration is 60 minutes. Families are responsible for the
amount of time they book and will be charged based on that amount.
Students who provide no advance notice of a need to end their meeting early will still be responsible for the full session price. If a student is
late to their appointment, we will work to the end of their scheduled
time, but no later.