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- <strong>Payment methods</strong> I accept payments in-person through cash or
checks made out to Amy Carpenter or through PayPal. If you select to pay
through PayPal, there is an additional $1.50 processing fee per transaction.
- <strong>Travel policy</strong> I travel to locations throughout the Hampton
Roads area, including Suffolk, Chesapeake, Norfolk, Virginia Beach, Isle of
Wight, Newport News, Yorktown, and Williamsburg. If you live outside of these
areas but are only interested in in-person appointments, please contact me to
make arrangements.
- <strong>Remote sessions</strong> Remote sessions are conducted from my home
in Suffolk. I generally use <a href="https://zoom.us/">Zoom</a>, which
requires students to download a free client on their computer or a free app
on their phone or tablet. I am happy to accommodate if you prefer a different
service.
- <strong>Cancellation policy</strong> Appointments can be cancelled up to 24
hours before the start of the appointment free of charge. Appointments
cancelled within the 24-hour window and not rescheduled in the near future
will incur a late cancellation fee of $20. Appointments for which no notice
of cancellation is given will be charged full price. All cancellation fees
will be waived for cancellations caused by emergencies.
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