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authorAdam T. Carpenter <atc@53hor.net>2025-05-18 10:44:04 -0400
committerAdam T. Carpenter <atc@53hor.net>2025-05-18 10:44:04 -0400
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-{% extends "base.html" %}
-
-{% block main %}
-
-<section class="banner">
- <h1>Policies &amp; Procedures</h1>
-</section>
-<section>
- <p>
- <h2>Payment Methods</h2>
- We accept payments through Zelle (amy@carpentertutoring.com), Venmo
- (@AmyCTutoring), and PayPal (amy@carpentertutoring.com). We also accept
- checks made out to Carpenter Tutoring, LLC. Please <a href="/#contact">contact Amy</a> for
- a mailing address if you would like to pay by check.
- </p>
-
- <p>
- <h2>Travel</h2>
- Due to high appointment volumes, Amy is only able to travel to students in the Harbour View area of Suffolk, VA.
- </p>
-
- <p>Please contact other tutors directly to discuss their locations and in-person policies.</p>
-
- <p>
- <h2>Remote sessions</h2>
- Remote sessions are typically conducted from tutors' homes. We use online video conferencing software such as
- <a target="_blank" href="https://zoom.us">Zoom</a> and <a target="_blank" href="https://meet.google.com">Google
- Meet</a>.
- Your tutor will inform you of their preferred meeting method and provide initial meeting instructions and support.
- </p>
-
- <p>
- <h2>Late Cancellations</h2>
- Sessions cancelled within 72 hours of their start time will incur a late
- cancellation fee equal to 40% of the cancelled session price.
- </p>
-
- <p>
- <h2>No-Shows</h2>
- Sessions which a student does not attend with no notice of
- cancellation will be charged the full session price.
- </p>
-
- <p>
- <h2>Session Duration</h2>
- Sessions are purchased in half-hour increments, and the shortest
- appointment duration is 60 minutes. Families are responsible for the
- amount of time they book and will be charged based on that amount.
- Students who provide no advance notice of a need to end their meeting early will still be responsible for the full
- session price. If a student is
- late to their appointment, we will work to the end of their scheduled
- time, but no later.
- </p>
-
- <p>
- <h2>Proof of Progress Evaluations</h2>
- Proof of Progress letters will be returned within 7 days of notification that materials are ready for review.
- Families are responsible for sending Proof of Progress letters and proof of evaluator credentials to their school
- system by August 1, the deadline for Proof of Progress submissions in Virginia. Notifications regarding sample
- readiness sent on or after July 24 of each year will incur a $10 late submission fee per evaluation. All payments
- are expected within two weeks of receipt of letter(s). Payment method information is available on this site as well
- as in the email sent along with Proof of Progress letters.
- </p>
-
- <p>
- <h2>Learning Acceleration Grants</h2>
- Carpenter Tutoring is proud to serve Virginia students and families as a vendor for the K-12 Learning Acceleration
- Grant. Families must share student names as they appear on the grants, associated parent name, and associated
- address for invoicing purposes. Families are expected to upload emailed invoices at their earliest convenience as
- there are significant lag times between family submission and fund deposits from ClassWallet. While Carpenter
- Tutoring will provide an overview of funds used with our tutors with each invoice, families are expected to keep
- track of fund use and communicate with tutors when funds are nearing exhaustion to plan an end date for services or
- a transition to out-of-pocket payment. Grant vendors cannot see fund totals or funds used with other vendors, so we
- rely on families completely to communicate their remaining balances. Families who fail to notify us that their funds
- are nearly or have been depleted or rescinded but continue to use services will be required to pay for any excesses
- out-of-pocket.
- </p>
-</section>
-
-<section>
- <h2>Privacy Policy</h2>
- <p>Last updated: March 22, 2025</p>
- <p>This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your
- information when You use the Service and tells You about Your privacy rights and how the law protects You.</p>
- <p>We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection
- and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the
- help of the <a href="https://www.termsfeed.com/privacy-policy-generator/" target="_blank">Privacy Policy
- Generator</a>.</p>
- <h3>Interpretation and Definitions</h3>
- <h4>Interpretation</h4>
- <p>The words of which the initial letter is capitalized have meanings defined under the following conditions. The
- following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- </p>
- <h4>Definitions</h4>
- <p>For the purposes of this Privacy Policy:</p>
- <ul>
- <li>
- <p><strong>Account</strong> means a unique account created for You to access our Service or parts of our
- Service.</p>
- </li>
- <li>
- <p><strong>Affiliate</strong> means an entity that controls, is controlled by or is under common control
- with a party, where &quot;control&quot; means ownership of 50% or more of the shares, equity interest or
- other securities entitled to vote for election of directors or other managing authority.</p>
- </li>
- <li>
- <p><strong>Company</strong> (referred to as either &quot;the Company&quot;, &quot;We&quot;, &quot;Us&quot;
- or &quot;Our&quot; in this Agreement) refers to Carpenter Tutoring LLC, 6205 Amberly Cir, Suffolk VA,
- 23435.</p>
- </li>
- <li>
- <p><strong>Cookies</strong> are small files that are placed on Your computer, mobile device or any other
- device by a website, containing the details of Your browsing history on that website among its many
- uses.</p>
- </li>
- <li>
- <p><strong>Country</strong> refers to: Virginia, United States</p>
- </li>
- <li>
- <p><strong>Device</strong> means any device that can access the Service such as a computer, a cellphone or a
- digital tablet.</p>
- </li>
- <li>
- <p><strong>Personal Data</strong> is any information that relates to an identified or identifiable
- individual.</p>
- </li>
- <li>
- <p><strong>Service</strong> refers to the Website.</p>
- </li>
- <li>
- <p><strong>Service Provider</strong> means any natural or legal person who processes the data on behalf of
- the Company. It refers to third-party companies or individuals employed by the Company to facilitate the
- Service, to provide the Service on behalf of the Company, to perform services related to the Service or
- to assist the Company in analyzing how the Service is used.</p>
- </li>
- <li>
- <p><strong>Usage Data</strong> refers to data collected automatically, either generated by the use of the
- Service or from the Service infrastructure itself (for example, the duration of a page visit).</p>
- </li>
- <li>
- <p><strong>Website</strong> refers to Carpenter Tutoring, accessible from <a
- href="https://carpentertutoring.com" rel="external nofollow noopener"
- target="_blank">https://carpentertutoring.com</a></p>
- </li>
- <li>
- <p><strong>You</strong> means the individual accessing or using the Service, or the company, or other legal
- entity on behalf of which such individual is accessing or using the Service, as applicable.</p>
- </li>
- </ul>
- <h3>Collecting and Using Your Personal Data</h3>
- <h4>Types of Data Collected</h4>
- <h5>Personal Data</h5>
- <p>While using Our Service, We may ask You to provide Us with certain personally identifiable information that can
- be used to contact or identify You. Personally identifiable information may include, but is not limited to:</p>
- <ul>
- <li>
- <p>Email address</p>
- </li>
- <li>
- <p>First name and last name</p>
- </li>
- <li>
- <p>Usage Data</p>
- </li>
- </ul>
- <h5>Usage Data</h5>
- <p>Usage Data is collected automatically when using the Service.</p>
- <p>Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser
- type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent
- on those pages, unique device identifiers and other diagnostic data.</p>
- <p>When You access the Service by or through a mobile device, We may collect certain information automatically,
- including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address
- of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device
- identifiers and other diagnostic data.</p>
- <p>We may also collect information that Your browser sends whenever You visit our Service or when You access the
- Service by or through a mobile device.</p>
- <h5>Tracking Technologies and Cookies</h5>
- <p>We use Cookies and similar tracking technologies to track the activity on Our Service and store certain
- information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to
- improve and analyze Our Service. The technologies We use may include:</p>
- <ul>
- <li><strong>Cookies or Browser Cookies.</strong> A cookie is a small file placed on Your Device. You can
- instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do
- not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your
- browser setting so that it will refuse Cookies, our Service may use Cookies.</li>
- <li><strong>Web Beacons.</strong> Certain sections of our Service and our emails may contain small electronic
- files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit
- the Company, for example, to count users who have visited those pages or opened an email and for other
- related website statistics (for example, recording the popularity of a certain section and verifying system
- and server integrity).</li>
- </ul>
- <p>Cookies can be &quot;Persistent&quot; or &quot;Session&quot; Cookies. Persistent Cookies remain on Your personal
- computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web
- browser. You can learn more about cookies on <a href="https://www.termsfeed.com/blog/cookies/#What_Are_Cookies"
- target="_blank">TermsFeed website</a> article.</p>
- <p>We use both Session and Persistent Cookies for the purposes set out below:</p>
- <ul>
- <li>
- <p><strong>Necessary / Essential Cookies</strong></p>
- <p>Type: Session Cookies</p>
- <p>Administered by: Us</p>
- <p>Purpose: These Cookies are essential to provide You with services available through the Website and to
- enable You to use some of its features. They help to authenticate users and prevent fraudulent use of
- user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We
- only use these Cookies to provide You with those services.</p>
- </li>
- <li>
- <p><strong>Cookies Policy / Notice Acceptance Cookies</strong></p>
- <p>Type: Persistent Cookies</p>
- <p>Administered by: Us</p>
- <p>Purpose: These Cookies identify if users have accepted the use of cookies on the Website.</p>
- </li>
- <li>
- <p><strong>Functionality Cookies</strong></p>
- <p>Type: Persistent Cookies</p>
- <p>Administered by: Us</p>
- <p>Purpose: These Cookies allow us to remember choices You make when You use the Website, such as
- remembering your login details or language preference. The purpose of these Cookies is to provide You
- with a more personal experience and to avoid You having to re-enter your preferences every time You use
- the Website.</p>
- </li>
- </ul>
- <p>For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy
- or the Cookies section of our Privacy Policy.</p>
- <h4>Use of Your Personal Data</h4>
- <p>The Company may use Personal Data for the following purposes:</p>
- <ul>
- <li>
- <p><strong>To provide and maintain our Service</strong>, including to monitor the usage of our Service.</p>
- </li>
- <li>
- <p><strong>To manage Your Account:</strong> to manage Your registration as a user of the Service. The
- Personal Data You provide can give You access to different functionalities of the Service that are
- available to You as a registered user.</p>
- </li>
- <li>
- <p><strong>For the performance of a contract:</strong> the development, compliance and undertaking of the
- purchase contract for the products, items or services You have purchased or of any other contract with
- Us through the Service.</p>
- </li>
- <li>
- <p><strong>To contact You:</strong> To contact You by email, telephone calls, SMS, or other equivalent forms
- of electronic communication, such as a mobile application's push notifications regarding updates or
- informative communications related to the functionalities, products or contracted services, including
- the security updates, when necessary or reasonable for their implementation.</p>
- </li>
- <li>
- <p><strong>To provide You</strong> with news, special offers and general information about other goods,
- services and events which we offer that are similar to those that you have already purchased or enquired
- about unless You have opted not to receive such information.</p>
- </li>
- <li>
- <p><strong>To manage Your requests:</strong> To attend and manage Your requests to Us.</p>
- </li>
- <li>
- <p><strong>For business transfers:</strong> We may use Your information to evaluate or conduct a merger,
- divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our
- assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in
- which Personal Data held by Us about our Service users is among the assets transferred.</p>
- </li>
- <li>
- <p><strong>For other purposes</strong>: We may use Your information for other purposes, such as data
- analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to
- evaluate and improve our Service, products, services, marketing and your experience.</p>
- </li>
- </ul>
- <p>We may share Your personal information in the following situations:</p>
- <ul>
- <li><strong>With Service Providers:</strong> We may share Your personal information with Service Providers to
- monitor and analyze the use of our Service, to contact You.</li>
- <li><strong>For business transfers:</strong> We may share or transfer Your personal information in connection
- with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a
- portion of Our business to another company.</li>
- <li><strong>With Affiliates:</strong> We may share Your information with Our affiliates, in which case we will
- require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other
- subsidiaries, joint venture partners or other companies that We control or that are under common control
- with Us.</li>
- <li><strong>With business partners:</strong> We may share Your information with Our business partners to offer
- You certain products, services or promotions.</li>
- <li><strong>With other users:</strong> when You share personal information or otherwise interact in the public
- areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- </li>
- <li><strong>With Your consent</strong>: We may disclose Your personal information for any other purpose with
- Your consent.</li>
- </ul>
- <h4>Retention of Your Personal Data</h4>
- <p>The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this
- Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal
- obligations (for example, if we are required to retain your data to comply with applicable laws), resolve
- disputes, and enforce our legal agreements and policies.</p>
- <p>The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a
- shorter period of time, except when this data is used to strengthen the security or to improve the functionality
- of Our Service, or We are legally obligated to retain this data for longer time periods.</p>
- <h4>Transfer of Your Personal Data</h4>
- <p>Your information, including Personal Data, is processed at the Company's operating offices and in any other
- places where the parties involved in the processing are located. It means that this information may be
- transferred to — and maintained on — computers located outside of Your state, province, country or other
- governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.</p>
- <p>Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to
- that transfer.</p>
- <p>The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in
- accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or
- a country unless there are adequate controls in place including the security of Your data and other personal
- information.</p>
- <h4>Delete Your Personal Data</h4>
- <p>You have the right to delete or request that We assist in deleting the Personal Data that We have collected about
- You.</p>
- <p>Our Service may give You the ability to delete certain information about You from within the Service.</p>
- <p>You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and
- visiting the account settings section that allows you to manage Your personal information. You may also contact
- Us to request access to, correct, or delete any personal information that You have provided to Us.</p>
- <p>Please note, however, that We may need to retain certain information when we have a legal obligation or lawful
- basis to do so.</p>
- <h4>Disclosure of Your Personal Data</h4>
- <h5>Business Transactions</h5>
- <p>If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will
- provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.</p>
- <h5>Law enforcement</h5>
- <p>Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by
- law or in response to valid requests by public authorities (e.g. a court or a government agency).</p>
- <h5>Other legal requirements</h5>
- <p>The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:</p>
- <ul>
- <li>Comply with a legal obligation</li>
- <li>Protect and defend the rights or property of the Company</li>
- <li>Prevent or investigate possible wrongdoing in connection with the Service</li>
- <li>Protect the personal safety of Users of the Service or the public</li>
- <li>Protect against legal liability</li>
- </ul>
- <h4>Security of Your Personal Data</h4>
- <p>The security of Your Personal Data is important to Us, but remember that no method of transmission over the
- Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means
- to protect Your Personal Data, We cannot guarantee its absolute security.</p>
- <h3>Children's Privacy</h3>
- <p>Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable
- information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child
- has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data
- from anyone under the age of 13 without verification of parental consent, We take steps to remove that
- information from Our servers.</p>
- <p>If We need to rely on consent as a legal basis for processing Your information and Your country requires consent
- from a parent, We may require Your parent's consent before We collect and use that information.</p>
- <h3>Links to Other Websites</h3>
- <p>Our Service may contain links to other websites that are not operated by Us. If You click on a third party link,
- You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every
- site You visit.</p>
- <p>We have no control over and assume no responsibility for the content, privacy policies or practices of any third
- party sites or services.</p>
- <h3>Changes to this Privacy Policy</h3>
- <p>We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy
- Policy on this page.</p>
- <p>We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective
- and update the &quot;Last updated&quot; date at the top of this Privacy Policy.</p>
- <p>You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are
- effective when they are posted on this page.</p>
- <h3>Contact Us</h3>
- <p>If you have any questions about this Privacy Policy, You can contact us:</p>
- <ul>
- <li>
- <p>By email: privacy@carpentertutoring.com</p>
- </li>
- <li>
- <p>By visiting this page on our website: <a href="https://carpentertutoring.com/policies"
- rel="external nofollow noopener" target="_blank">https://carpentertutoring.com/policies</a></p>
- </li>
- </ul>
-</section>
-
-<section></section>
-
-{% endblock %} \ No newline at end of file