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diff --git a/templates/policies.html.j2 b/templates/policies.html.j2 new file mode 100644 index 0000000..3d90da5 --- /dev/null +++ b/templates/policies.html.j2 @@ -0,0 +1,368 @@ +{% extends "base.html.j2" %} + +{% block main %} + +<section class="banner"> + <h1>Policies & Procedures</h1> +</section> +<section> + <p> + <h2>Payment Methods</h2> + We accept payments through Zelle (amy@carpentertutoring.com), Venmo + (@AmyCTutoring), and PayPal (amy@carpentertutoring.com). We also accept + checks made out to Carpenter Tutoring, LLC. Please <a href="/#contact">contact Amy</a> for + a mailing address if you would like to pay by check. + </p> + + <p> + <h2>Travel</h2> + Due to high appointment volumes, Amy is only able to travel to students in the Harbour View area of Suffolk, VA. + </p> + + <p>Please contact other tutors directly to discuss their locations and in-person policies.</p> + + <p> + <h2>Remote sessions</h2> + Remote sessions are typically conducted from tutors' homes. We use online video conferencing software such as + <a target="_blank" href="https://zoom.us">Zoom</a> and <a target="_blank" href="https://meet.google.com">Google + Meet</a>. + Your tutor will inform you of their preferred meeting method and provide initial meeting instructions and support. + </p> + + <p> + <h2>Late Cancellations</h2> + Sessions cancelled within 72 hours of their start time will incur a late + cancellation fee equal to 40% of the cancelled session price. + </p> + + <p> + <h2>No-Shows</h2> + Sessions which a student does not attend with no notice of + cancellation will be charged the full session price. + </p> + + <p> + <h2>Session Duration</h2> + Sessions are purchased in half-hour increments, and the shortest + appointment duration is 60 minutes. Families are responsible for the + amount of time they book and will be charged based on that amount. + Students who provide no advance notice of a need to end their meeting early will still be responsible for the full + session price. If a student is + late to their appointment, we will work to the end of their scheduled + time, but no later. + </p> + + <p> + <h2>Proof of Progress Evaluations</h2> + Proof of Progress letters will be returned within 7 days of notification that materials are ready for review. + Families are responsible for sending Proof of Progress letters and proof of evaluator credentials to their school + system by August 1, the deadline for Proof of Progress submissions in Virginia. Notifications regarding sample + readiness sent on or after July 24 of each year will incur a $10 late submission fee per evaluation. All payments + are expected within two weeks of receipt of letter(s). Payment method information is available on this site as well + as in the email sent along with Proof of Progress letters. + </p> + + <p> + <h2>Learning Acceleration Grants</h2> + Carpenter Tutoring is proud to serve Virginia students and families as a vendor for the K-12 Learning Acceleration + Grant. Families must share student names as they appear on the grants, associated parent name, and associated + address for invoicing purposes. Families are expected to upload emailed invoices at their earliest convenience as + there are significant lag times between family submission and fund deposits from ClassWallet. While Carpenter + Tutoring will provide an overview of funds used with our tutors with each invoice, families are expected to keep + track of fund use and communicate with tutors when funds are nearing exhaustion to plan an end date for services or + a transition to out-of-pocket payment. Grant vendors cannot see fund totals or funds used with other vendors, so we + rely on families completely to communicate their remaining balances. Families who fail to notify us that their funds + are nearly or have been depleted or rescinded but continue to use services will be required to pay for any excesses + out-of-pocket. + </p> +</section> + +<section> + <h2>Privacy Policy</h2> + <p>Last updated: March 22, 2025</p> + <p>This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your + information when You use the Service and tells You about Your privacy rights and how the law protects You.</p> + <p>We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection + and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the + help of the <a href="https://www.termsfeed.com/privacy-policy-generator/" target="_blank">Privacy Policy + Generator</a>.</p> + <h3>Interpretation and Definitions</h3> + <h4>Interpretation</h4> + <p>The words of which the initial letter is capitalized have meanings defined under the following conditions. The + following definitions shall have the same meaning regardless of whether they appear in singular or in plural. + </p> + <h4>Definitions</h4> + <p>For the purposes of this Privacy Policy:</p> + <ul> + <li> + <p><strong>Account</strong> means a unique account created for You to access our Service or parts of our + Service.</p> + </li> + <li> + <p><strong>Affiliate</strong> means an entity that controls, is controlled by or is under common control + with a party, where "control" means ownership of 50% or more of the shares, equity interest or + other securities entitled to vote for election of directors or other managing authority.</p> + </li> + <li> + <p><strong>Company</strong> (referred to as either "the Company", "We", "Us" + or "Our" in this Agreement) refers to Carpenter Tutoring LLC, 6205 Amberly Cir, Suffolk VA, + 23435.</p> + </li> + <li> + <p><strong>Cookies</strong> are small files that are placed on Your computer, mobile device or any other + device by a website, containing the details of Your browsing history on that website among its many + uses.</p> + </li> + <li> + <p><strong>Country</strong> refers to: Virginia, United States</p> + </li> + <li> + <p><strong>Device</strong> means any device that can access the Service such as a computer, a cellphone or a + digital tablet.</p> + </li> + <li> + <p><strong>Personal Data</strong> is any information that relates to an identified or identifiable + individual.</p> + </li> + <li> + <p><strong>Service</strong> refers to the Website.</p> + </li> + <li> + <p><strong>Service Provider</strong> means any natural or legal person who processes the data on behalf of + the Company. It refers to third-party companies or individuals employed by the Company to facilitate the + Service, to provide the Service on behalf of the Company, to perform services related to the Service or + to assist the Company in analyzing how the Service is used.</p> + </li> + <li> + <p><strong>Usage Data</strong> refers to data collected automatically, either generated by the use of the + Service or from the Service infrastructure itself (for example, the duration of a page visit).</p> + </li> + <li> + <p><strong>Website</strong> refers to Carpenter Tutoring, accessible from <a + href="https://carpentertutoring.com" rel="external nofollow noopener" + target="_blank">https://carpentertutoring.com</a></p> + </li> + <li> + <p><strong>You</strong> means the individual accessing or using the Service, or the company, or other legal + entity on behalf of which such individual is accessing or using the Service, as applicable.</p> + </li> + </ul> + <h3>Collecting and Using Your Personal Data</h3> + <h4>Types of Data Collected</h4> + <h5>Personal Data</h5> + <p>While using Our Service, We may ask You to provide Us with certain personally identifiable information that can + be used to contact or identify You. Personally identifiable information may include, but is not limited to:</p> + <ul> + <li> + <p>Email address</p> + </li> + <li> + <p>First name and last name</p> + </li> + <li> + <p>Usage Data</p> + </li> + </ul> + <h5>Usage Data</h5> + <p>Usage Data is collected automatically when using the Service.</p> + <p>Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser + type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent + on those pages, unique device identifiers and other diagnostic data.</p> + <p>When You access the Service by or through a mobile device, We may collect certain information automatically, + including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address + of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device + identifiers and other diagnostic data.</p> + <p>We may also collect information that Your browser sends whenever You visit our Service or when You access the + Service by or through a mobile device.</p> + <h5>Tracking Technologies and Cookies</h5> + <p>We use Cookies and similar tracking technologies to track the activity on Our Service and store certain + information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to + improve and analyze Our Service. The technologies We use may include:</p> + <ul> + <li><strong>Cookies or Browser Cookies.</strong> A cookie is a small file placed on Your Device. You can + instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do + not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your + browser setting so that it will refuse Cookies, our Service may use Cookies.</li> + <li><strong>Web Beacons.</strong> Certain sections of our Service and our emails may contain small electronic + files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit + the Company, for example, to count users who have visited those pages or opened an email and for other + related website statistics (for example, recording the popularity of a certain section and verifying system + and server integrity).</li> + </ul> + <p>Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal + computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web + browser. You can learn more about cookies on <a href="https://www.termsfeed.com/blog/cookies/#What_Are_Cookies" + target="_blank">TermsFeed website</a> article.</p> + <p>We use both Session and Persistent Cookies for the purposes set out below:</p> + <ul> + <li> + <p><strong>Necessary / Essential Cookies</strong></p> + <p>Type: Session Cookies</p> + <p>Administered by: Us</p> + <p>Purpose: These Cookies are essential to provide You with services available through the Website and to + enable You to use some of its features. They help to authenticate users and prevent fraudulent use of + user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We + only use these Cookies to provide You with those services.</p> + </li> + <li> + <p><strong>Cookies Policy / Notice Acceptance Cookies</strong></p> + <p>Type: Persistent Cookies</p> + <p>Administered by: Us</p> + <p>Purpose: These Cookies identify if users have accepted the use of cookies on the Website.</p> + </li> + <li> + <p><strong>Functionality Cookies</strong></p> + <p>Type: Persistent Cookies</p> + <p>Administered by: Us</p> + <p>Purpose: These Cookies allow us to remember choices You make when You use the Website, such as + remembering your login details or language preference. The purpose of these Cookies is to provide You + with a more personal experience and to avoid You having to re-enter your preferences every time You use + the Website.</p> + </li> + </ul> + <p>For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy + or the Cookies section of our Privacy Policy.</p> + <h4>Use of Your Personal Data</h4> + <p>The Company may use Personal Data for the following purposes:</p> + <ul> + <li> + <p><strong>To provide and maintain our Service</strong>, including to monitor the usage of our Service.</p> + </li> + <li> + <p><strong>To manage Your Account:</strong> to manage Your registration as a user of the Service. The + Personal Data You provide can give You access to different functionalities of the Service that are + available to You as a registered user.</p> + </li> + <li> + <p><strong>For the performance of a contract:</strong> the development, compliance and undertaking of the + purchase contract for the products, items or services You have purchased or of any other contract with + Us through the Service.</p> + </li> + <li> + <p><strong>To contact You:</strong> To contact You by email, telephone calls, SMS, or other equivalent forms + of electronic communication, such as a mobile application's push notifications regarding updates or + informative communications related to the functionalities, products or contracted services, including + the security updates, when necessary or reasonable for their implementation.</p> + </li> + <li> + <p><strong>To provide You</strong> with news, special offers and general information about other goods, + services and events which we offer that are similar to those that you have already purchased or enquired + about unless You have opted not to receive such information.</p> + </li> + <li> + <p><strong>To manage Your requests:</strong> To attend and manage Your requests to Us.</p> + </li> + <li> + <p><strong>For business transfers:</strong> We may use Your information to evaluate or conduct a merger, + divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our + assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in + which Personal Data held by Us about our Service users is among the assets transferred.</p> + </li> + <li> + <p><strong>For other purposes</strong>: We may use Your information for other purposes, such as data + analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to + evaluate and improve our Service, products, services, marketing and your experience.</p> + </li> + </ul> + <p>We may share Your personal information in the following situations:</p> + <ul> + <li><strong>With Service Providers:</strong> We may share Your personal information with Service Providers to + monitor and analyze the use of our Service, to contact You.</li> + <li><strong>For business transfers:</strong> We may share or transfer Your personal information in connection + with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a + portion of Our business to another company.</li> + <li><strong>With Affiliates:</strong> We may share Your information with Our affiliates, in which case we will + require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other + subsidiaries, joint venture partners or other companies that We control or that are under common control + with Us.</li> + <li><strong>With business partners:</strong> We may share Your information with Our business partners to offer + You certain products, services or promotions.</li> + <li><strong>With other users:</strong> when You share personal information or otherwise interact in the public + areas with other users, such information may be viewed by all users and may be publicly distributed outside. + </li> + <li><strong>With Your consent</strong>: We may disclose Your personal information for any other purpose with + Your consent.</li> + </ul> + <h4>Retention of Your Personal Data</h4> + <p>The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this + Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal + obligations (for example, if we are required to retain your data to comply with applicable laws), resolve + disputes, and enforce our legal agreements and policies.</p> + <p>The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a + shorter period of time, except when this data is used to strengthen the security or to improve the functionality + of Our Service, or We are legally obligated to retain this data for longer time periods.</p> + <h4>Transfer of Your Personal Data</h4> + <p>Your information, including Personal Data, is processed at the Company's operating offices and in any other + places where the parties involved in the processing are located. It means that this information may be + transferred to — and maintained on — computers located outside of Your state, province, country or other + governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.</p> + <p>Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to + that transfer.</p> + <p>The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in + accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or + a country unless there are adequate controls in place including the security of Your data and other personal + information.</p> + <h4>Delete Your Personal Data</h4> + <p>You have the right to delete or request that We assist in deleting the Personal Data that We have collected about + You.</p> + <p>Our Service may give You the ability to delete certain information about You from within the Service.</p> + <p>You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and + visiting the account settings section that allows you to manage Your personal information. You may also contact + Us to request access to, correct, or delete any personal information that You have provided to Us.</p> + <p>Please note, however, that We may need to retain certain information when we have a legal obligation or lawful + basis to do so.</p> + <h4>Disclosure of Your Personal Data</h4> + <h5>Business Transactions</h5> + <p>If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will + provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.</p> + <h5>Law enforcement</h5> + <p>Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by + law or in response to valid requests by public authorities (e.g. a court or a government agency).</p> + <h5>Other legal requirements</h5> + <p>The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:</p> + <ul> + <li>Comply with a legal obligation</li> + <li>Protect and defend the rights or property of the Company</li> + <li>Prevent or investigate possible wrongdoing in connection with the Service</li> + <li>Protect the personal safety of Users of the Service or the public</li> + <li>Protect against legal liability</li> + </ul> + <h4>Security of Your Personal Data</h4> + <p>The security of Your Personal Data is important to Us, but remember that no method of transmission over the + Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means + to protect Your Personal Data, We cannot guarantee its absolute security.</p> + <h3>Children's Privacy</h3> + <p>Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable + information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child + has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data + from anyone under the age of 13 without verification of parental consent, We take steps to remove that + information from Our servers.</p> + <p>If We need to rely on consent as a legal basis for processing Your information and Your country requires consent + from a parent, We may require Your parent's consent before We collect and use that information.</p> + <h3>Links to Other Websites</h3> + <p>Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, + You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every + site You visit.</p> + <p>We have no control over and assume no responsibility for the content, privacy policies or practices of any third + party sites or services.</p> + <h3>Changes to this Privacy Policy</h3> + <p>We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy + Policy on this page.</p> + <p>We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective + and update the "Last updated" date at the top of this Privacy Policy.</p> + <p>You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are + effective when they are posted on this page.</p> + <h3>Contact Us</h3> + <p>If you have any questions about this Privacy Policy, You can contact us:</p> + <ul> + <li> + <p>By email: privacy@carpentertutoring.com</p> + </li> + <li> + <p>By visiting this page on our website: <a href="https://carpentertutoring.com/policies" + rel="external nofollow noopener" target="_blank">https://carpentertutoring.com/policies</a></p> + </li> + </ul> +</section> + +{% endblock %}
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