Updated YABS

1 files changed, 57 insertions, 3 deletions

diff --git a/posts/yabs-yet-another-bad-shop.md b/posts/yabs-yet-another-bad-shop.md
index 8961159..50bae51 100644
--- a/posts/yabs-yet-another-bad-shop.md
+++ b/posts/yabs-yet-another-bad-shop.md
@@ -22,15 +22,69 @@ rebound). And secondly, I don't believe in hiding. This page and its author are
 public knowledge. Now, in no particular order: a sample of awful work from yet
 another bad shop.
 
-# Mom's Truck -- Two Destroyed Tires & Loose Suspension
+# Mom's Truck -- Balls Out
 
 Mom's truck is a 2007 Chrysler Aspen that she loves very much. Dad does a whole
 lot of work on it himself (the both of us do pretty much everything we can
 in-house so long as we have the right equipment). We've been taking her truck
 into this shop for years because we've found them to be reliable, efficient,
 and economical. As I said before, at some point in their recent history they
-changed hands -- either ownership or management, I can't remember which. It was around this time that Dad 
+changed hands -- either ownership or management, I can't remember which. It was
+around this time that Dad decided to overhaul Mom's front suspension. He
+replaced the ball joints, tie rod ends, and a few other worn out parts. He then
+did his own best-guess front-end alignment, but left everything loose so that
+YABS could finish up the alignment and tighten everything. Now read that again
+because it's important. Dad did his own alignment in our driveway (as a
+cost-saving measure), got it decently close, but then instructed this shop to
+finish the job and tighten everything up.
+
+Now here's where things fall apart. This shop full of professional mechanics
+took one look at the alignment Dad did and decided it was good enough. Hooray
+for Dad and supernatural mechanical skills, but the shop didn't even touch the
+car. They called Dad back to come pick up the car, telling him it was already
+good to go. They never tightened a thing, even after Dad explicitly told them
+everything was loose and needed to be tightened but they didn't to touch a
+thing. So what happened? Dad picked up the car assuming everything was A-OK and
+Mom drove the car for about a week before the two front tires wore down so
+badly they had to be replaced immediately. Everything fell out of alignment as
+things loosened further and further and the tires wore unevenly until they
+ripped themselves to shreds. The worst part? These weren't tires with 6+ years
+on them. These were brand new tires. So YABS got to install two more front
+tires and then tighten everything. They did not cover the costs, presumably
+because it was Dad who had done the alignment. Strike one.
+
+# Friend's Minivan -- Crude Necessities
+
+A good friend of ours drives a 2005-2006 Chrysler Town and Country. It was
+actually Mom's car before upgrading to the Aspen (the minivan was perfect in
+every way but it couldn't tow). Our friend has been using YABS for just a long
+as we have. Once again, things started getting kinda strange after several
+years of good service. She started getting charged extra for simple repairs she
+had them doing very consistently. They also started tacking on extra items for
+routine jobs. She would go in for an inspection and they would claim she needed
+a new Part X. Now this in and of itself isn't an uncommon or even strange
+request to make. As cars age they need things and sometimes you don't know what
+they need until you visit a professional mechanic. They remember the things you
+forget about.
+
+One day they did all the forgetting, and they forgot a pretty important, nay,
+crucial engine component: motor oil. Our friend took her minivan into YABS for
+a routine oil change. Good diligence on her part. And she's not the type to do
+that change on her own. She's too old to get under a car anyway (no offense!).
+So she took the van to YABS and they did a job they've done thousands of times:
+drain oil, replaced the filter, and gave her back the car. Easy peasy right?
+Now I know I'm not a professional but I'm thinking someone might have wanted to
+double-check that several quarts of synthetic had left the shop shelf and gone
+into the car they just backed out of the bay door. Now this part of the story
+I'm a little fuzzy on so take it with a large, heaping grain of salt, but I can
+say for a fact that they failed to *completely* refill the engine oil before
+returning her car. Supposedly there was enough in there such that the minivan
+survived long enough for them to realize it before she drove off. 
+
+# Monty, My 2013 Ford Focus -- Nut Allergy
+
+# Ole Blue -- 
 
-- pp minivan no oil, buy more parts
 - hudson hubcap, ruined tire
 - monty lugnuts, buy more parts
+- good things -> hassle-free inspections, etc., honestly years of good service