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<h1>Adam T. Carpenter</h1>
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<a class="printhide" href="javascript:window.print();">Download resume</a>
<a href="mailto:atc@53hor.net">atc@53hor.net</a>
<a href="tel:7577746829">(757) 774-6829</a>
<a href="https://www.53hor.net/hireme">www.53hor.net</a>
<a href="https://git.53hor.net">git.53hor.net</a>
<a href="https://www.linkedin.com/in/adam-carpenter">LinkedIn</a>
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<p>
I am a computer programmer who has been developing and maintaining
native and web applications for over five years. My focus has been in
operational automation and self-service. I aim to create simple,
performant, and well-documented software that adds value. I avoid
surprises using industry standard site reliability engineering
practices.
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<h2>Work History</h2>
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<h3><em>ADP</em> Manager, Software Engineering</h3>
<h3>April 2022-Present, Norfolk, VA</h3>
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<ul>
<li>Manage team of eight software engineers both on site and remote</li>
<li>Coordinate development of self-service portal with 2000+ DAU</li>
<li>Develop OpenAI-generated transcript summary UI for quick review of client calls</li>
<li>Own AI platform services development workstream</li>
<li>Design and implement Argo BlueGreen rollout strategy for progressive deployments with zero downtime</li>
<li>Evangelize adoption of continuous deployment in a heavily manual change environment</li>
<li>Create remote developer jump box to reduce onboarding time</li>
</ul>
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<h3><em>ADP</em> Software Engineer</h3>
<h3>June 2018-April 2022, Norfolk, VA</h3>
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<ul>
<li>Reverse engineered undocumented, proprietary protocol and created <a href="https://github.com/adpllc/altruistic-angelshark"><em>Angelshark</em></a> to automate config changes. Sends commands over SSH channels to remote terminal emulators.</li>
<li>Co-authored custom authentication API and reverse proxy to serve as a container traffic router; Turns LDAP credentials into JWTs</li>
<li>Mentored six new team developers on Google SRE practices, continuous integration, and Kubernetes orchestration</li>
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<h2>Skills</h2>
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<ul>
<li>Mentoring and training</li>
<li>Agile development</li>
<li>Root cause analysis</li>
<li>Threat modeling</li>
<li>Network troubleshooting</li>
<li>Stakeholder demos</li>
<li>Operational automation</li>
<li>Requirements gathering, roadmapping</li>
</ul>
<ul>
<li>Rust</li>
<li>C#, .NET</li>
<li>PHP, Symfony</li>
<li>JavaScript</li>
<li>HTML, CSS</li>
<li>Bourne Shell</li>
<li>Python</li>
<li>MySQL</li>
</ul>
<ul>
<li>FreeBSD, Linux</li>
<li>Docker</li>
<li>Kubernetes</li>
<li>Jenkins</li>
<li>Splunk, Dynatrace</li>
<li>Pendo</li>
<li>OpenAI GPT-3, GPT-4</li>
<li>Jira, Confluence</li>
</ul>
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<h2>Academic History</h2>
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<h3><em>William & Mary</em> B.S. Computer Science</h3>
<h3>Class of 2018, Williamsburg, VA</h3>
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