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<section class="quiet">
<p>
<h2>Payment Methods</h2>
- I accept payments through Zelle (amy@carpentertutoring.com), Venmo
- (@AmyCTutoring), and PayPal (amy@carpentertutoring.com). I also accept cash and
- checks made out to Amy Carpenter. Please <a href="/#contact">contact me</a> for
+ We accept payments through Zelle (amy@carpentertutoring.com), Venmo
+ (@AmyCTutoring), and PayPal (amy@carpentertutoring.com). We also accept
+ checks made out to Carpenter Tutoring, LLC. Please <a href="/#contact">contact Amy</a> for
a mailing address if you would like to pay by check.
</p>
<p>
- <h2>Travel policy</h2>
- Due to high appointment volumes, I am only able to travel to students in the Harbour View area of Suffolk, VA.
+ <h2>Travel</h2>
+ Due to high appointment volumes, Amy is only able to travel to students in the Harbour View area of Suffolk, VA.
</p>
+ <p>Please contact other tutors directly to discuss their locations and in-person policies.</p>
+
<p>
<h2>Remote sessions</h2>
- Remote sessions are conducted from my home in Suffolk. I generally use
- <a target="_blank" href="https://zoom.us">Zoom</a>, which requires students to
- download a free client on their computer or a free app on their phone
- or tablet. I am happy to accommodate if you prefer a different
- service.
+ Remote sessions are typically conducted from tutors' homes. We use online video conferencing software such as
+ <a target="_blank" href="https://zoom.us">Zoom</a> and <a target="_blank" href="https://meet.google.com">Google Meet</a>.
+ Your tutor will inform you of their preferred meeting method and provide initial meeting instructions and support.
</p>
<p>
- <h2>Cancellation policy</h2>
+ <h2>Late Cancellations</h2>
Sessions cancelled within 72 hours of their start time will incur a late
cancellation fee equal to 40% of the cancelled session price.
</p>
<p>
- <h2>No-Show policy</h2>
+ <h2>No-Shows</h2>
Sessions which a student does not attend with no notice of
cancellation will be charged the full session price.
</p>
<p>
- <h2>Session Duration policy</h2>
+ <h2>Session Duration</h2>
Sessions are purchased in half-hour increments, and the shortest
appointment duration is 60 minutes. Families are responsible for the
amount of time they book and will be charged based on that amount.
- Students who provide no advance notice of a need to end their meeting early will still be responsible for the full session price. If a student is
+ Students who provide no advance notice of a need to end their meeting early will still be responsible for the full session price. If a student is
late to their appointment, we will work to the end of their scheduled
time, but no later.
</p>