policies/index.php


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<?php include('../header.php'); ?>
<section class="banner">
	<h1>Policies &amp; Procedures</h1>
</section>
<section class="quiet">
	<p>
	<h2>Payment Methods</h2>
	We accept payments through Zelle (amy@carpentertutoring.com), Venmo
	(@AmyCTutoring), and PayPal (amy@carpentertutoring.com). We also accept
	checks made out to Carpenter Tutoring, LLC. Please <a href="/#contact">contact Amy</a> for
	a mailing address if you would like to pay by check.
	</p>

	<p>
	<h2>Travel</h2>
	Due to high appointment volumes, Amy is only able to travel to students in the Harbour View area of Suffolk, VA.
	</p>

	<p>Please contact other tutors directly to discuss their locations and in-person policies.</p>

	<p>
	<h2>Remote sessions</h2>
	Remote sessions are typically conducted from tutors' homes. We use online video conferencing software such as
	<a target="_blank" href="https://zoom.us">Zoom</a> and <a target="_blank" href="https://meet.google.com">Google Meet</a>.
	Your tutor will inform you of their preferred meeting method and provide initial meeting instructions and support.
	</p>

	<p>
	<h2>Late Cancellations</h2>
	Sessions cancelled within 72 hours of their start time will incur a late
	cancellation fee equal to 40% of the cancelled session price.
	</p>

	<p>
	<h2>No-Shows</h2>
	Sessions which a student does not attend with no notice of
	cancellation will be charged the full session price.
	</p>

	<p>
	<h2>Session Duration</h2>
	Sessions are purchased in half-hour increments, and the shortest
	appointment duration is 60 minutes. Families are responsible for the
	amount of time they book and will be charged based on that amount.
	Students who provide no advance notice of a need to end their meeting early will still be responsible for the full session price. If a student is
	late to their appointment, we will work to the end of their scheduled
	time, but no later.
	</p>
</section>
<section></section>
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